The website Midi-Vin.com was set up by the company Caves Notre Dame registered at Montpellier (France) and Caves Notre Dame is the operator of this site. Any order under a product appearing in the Midi-Vin.com website requires consultation and prior acceptance of these terms and conditions of sale. As a result, the client is fully aware of the fact that its agreement on the content of these conditions does not require the signature of this document, to the extent that the customer wishes to order online the products presented in the framework of the shop online sales. The customer has the ability to save or print these terms and conditions, provided that both saving and editing of this document are the sole responsibility. The client, prior to his order, said that the acquisition of these products is not directly related to his professional activities, their acquisition is reserved for private use from him. The customer has specific rights, which would be called into question the assumption that the products or services acquired through the website Midi-Vin.com would actually related to his work.
Alcohol abuse and protection of minors : alcohol abuse is dangerous for your health, consume in moderation.
The online store set up by the company Caves Notre Dame as part of the Midi-Vin.com website lists the following information :
- a legal notice enabling precise identification of the company Easy-editor of IT website Midi-Vin
- a presentation of the essential characteristics of the goods offered
- an indication in Euros (all taxes included) the price of goods and, where appropriate, delivery charges
- an indication of payment terms, delivery and execution
- the existence of a right of withdrawal
- the validity of the offer or the price
- all of this information is presented in French and English. The client states have full legal capacity (including an age greater than or equal to 18 for French customers) enabling it to engage under these conditions. Pursuant to Article L. The 3342-1 Code of Public Health minors under the age of eighteen (18) years old are not authorized in France to place orders on the site. For orders made by customers outside of French territory, the sale will not be allowed to persons under 21 years.
Article 1 : Entirety
These terms represent all obligations of the parties. In this sense, the customer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the customer will be incorporated herein, provided that these documents are inconsistent with these terms and conditions.
Article 2 : Object
These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company Caves Notre Dame to the customer.
Article 3 : Contractual documents
This contract consists of the following contractual documents, presented in descending order :
- these terms and conditions
- the order
Article 4 : Entry into force - duration
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of Representations of society Caves Notre Dame.
Article 5 : Electronic signature
The "double click" of the customer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6 : Order confirmation
The contractual information will be confirmed via e-mail no later than the time of delivery or at the address specified by the customer in the order form.
Article 7 : Transaction Proof
The records stored in the computer systems of society-Caves Notre Dame in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8 : Product Informations
8-a : The Caves Notre Dame company present on the website Midi-Vin products for sale with the features necessary to allow compliance with article L 111-1 of the Consumer Code, which provides the opportunity for the potential customer to know before taking command of the essential characteristics of the products they wish acheter. 8-b : The offers presented by the company on the Caves Notre Dame website Midi-Vin are valid only within the limits of available stocks. The photographs illustrating the products on the website Midi-Vin not included in the contract. If errors occur, shall in no case the responsibility of society-Caves Notre Dame can not be held. The texts accompanying the products on the website Midi-Vin are the reproduction of information on the packages or from producers and growers, and can not in any way engage the responsibility of society-Caves Notre Dame.
Article 9 : Price
Prices shown are quoted in euros (all taxes included) and speak only as of the date of mailing of the order by the customer. They do not include delivery charges, billed at cost, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be reflected in the price of the website Midi-Vin. Payment of the full price must be made when ordering. At no time, the payments can not be regarded as payments or installments. The website Midi-Vin reserves the right to change prices at any time. However, the prices on an order after approval and registration are firm and final. Prices shown on the site are provided subject to typographical errors. In this case, the website Midi-Vin contact the customer to inform him of the error and the correction of the invoice. In case of typographical errors, the client is free to accept the corrected price conditions or cancel the order. In the case of an order cancellation will be refunded to the customer no later than seven (7) days from the date the customer has notified its order cancellation. The website Midi-Vin can not be held responsible for exceeding that period for reasons beyond its control. In the event of a price difference between several locations website Midi-Vin, only the price indicated on the form of detailed description of the product is authentic. Discounts and other promotional offers are not cumulative and limited to one per household (same name, same address) per year. The website Midi-Vin reserves the right to refuse or cancel any order not complying with this provision.
Article 10 : Payment
To set the order, the customer has, at its option, of all forms of payment listed in the order form. The client guarantees the company Caves Notre Dame that they have the required permission to use the method of payment chosen by him, during the validation of the order. The company Caves Notre Dame reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card by the officially accredited organizations or for non payment. The Caves Notre Dame company specifically reserves the right to refuse a delivery or an order from a customer who has not fully paid or that would set a previous order or with whom a dispute payment was under administration. In his interest as in that of its customers, the Caves Notre Dame company has established a procedure for control checks to insure no one is using the bank details of another person without his knowledge. As part of this audit may be requested by the client to send e-mail (contact@midi-vin.com) to the company Caves Notre Dame Copy of ID and proof of home (receipt or invoice for energy or fixed telephony). The order will be confirmed after receipt and verification by us of parts sent. Any order placed by the customer is considered to be firm and final payment in full of it.
Article 11 : Availability of products
The order will be processed no later than within 3 working days from the day following the date of order. In case of unavailability of the ordered product, especially because of our suppliers or carriers, the customer will be informed at the earliest and will have the option to cancel the order. The customer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.
Article 12 : Delivery/b>
The products are delivered to the address indicated by the customer on the order form. The information provided by the buyer when placing the order is binding on him: in the event of an error in the wording of the recipient's contact details or incomplete information, the seller cannot be held liable for any inability to deliver the product. The customer is required to check the condition of the packaging of the goods upon delivery and to report any damage due to transport on the delivery note, as well as to Caves Notre Dame, within 2 working days of receipt. The customer can, at his request, obtain the sending of an invoice by e-mail. For shipping, Caves Notre Dame works with TNT Express, DHL or DUCROS courier services. As soon as we proceed with a shipment, you will receive an email on the day of shipment informing you. Products are delivered to the customer in boxes (packaging or overpack) of one (1), two (2), three (3), six (6) or twelve (12) bottles. The delivery of the product(s) ordered by the customer is made at the customer's door (courier service) provided that the information regarding the delivery address and access to the delivery address (door code, building number, etc.) has been provided completely and without error by the customer to the Midi-Vin e-commerce site. Similarly, the conditions of access to the delivery address must allow the carrier to make the delivery. The product(s) ordered by the customer are shipped to the delivery address provided by the customer at the time of ordering. In the event of delivery made impossible due to one or more errors in entering the delivery address by the customer or in the event of absence from home causing a TNT parcel relay deposit, the customer may not claim for late delivery. In the event of an invalid delivery address or delivery made impossible due to the provision of erroneous data by the customer or in the event of absence from home, thereby causing a TNT parcel relay deposit, the customer may request a reshipment of his order or cancel his order by requesting a refund of the latter, excluding shipping costs. The re-shipment of the order only takes place after the customer has paid the re-shipment costs.
Information on service delivery TNT used by the website Midi-Vin only for delivery in metropolitan France
TNT Express delivers within 24 working hours the day after the parcel(s) have been picked up by the courier, throughout France and offers you the possibility of recovering the ordered products at the TNT Express parcel relay point closest to the delivery address in the event of absence of the initial delivery place at the time of the delivery driver's presentation. In practical terms, if you are absent on the day of delivery, the delivery person will leave you a notice in your mailbox, which will allow you to pick up your package at the nearest TNT Express parcel relay point during opening hours, within 2 weeks. TNT Express is a very reliable service. However, as in any shipment, there may be a delay in delivery. We decline any responsibility for any extension of delivery times due to the carrier, especially in the event of loss of products. We will do our best to find a solution in agreement with the customer and the carrier.
Delivery information in Europe
Article 13 : Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the customer. The customer will confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating such claims. The client must send a copy of this letter by mail to :
Caves Notre Dame
Customer Service Midi-Vin
1348 Avenue Raymond Dugrand
34000 Montpellier
Any complaint about the delivery out of the provisions of this article and the previous one can be attributed to the website Midi-Vin.
Article 14 : Delivery errors
14-a : The customer must make to society Caves Notre Dame operates the website Midi-Vin on the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or nonconformity of the goods in kind or in quality compared to the instructions on the order form. Any complaint made after this deadline will be rejected.14-b : The formulation of this claim from the company operates the Caves Notre Dame website Midi-Vin can be made: - primarily by phone at +33 (0)4 67 64 48 00 Monday to Friday from 9am to 12h and 14h-18h - by logging on to our website in the "Track Order" where, after entering your customer number, you can ask your question through the menu "Contact Us" in specifying the reference of the order.14-c : Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company Caves Notre Dame of any responsibility towards the customer.
14-d : upon receipt of the complaint, the company Caves Notre Dame will assign a number of exchange of the product (s) (s) concerned and communicate by e-mail, fax or telephone to the customer. The exchange of a product can take place only after the allocation to the client a number of exchange according to the approach presented here above.14-e : In case of error of delivery or exchange any product for exchange or refund will be returned to society Caves Notre Dame as a whole and in its original packaging, in delivery service against signature, at the following address :Caves Notre Dame
Back Service Midi-Vin
1348 Avenue Raymond Dugrand
34000 Montpellier
To be accepted, any return will be reported and accepted in advance by Customer Service of the Midi-Vin or Caves Notre Dame company. Shipping costs are the responsibility of society Caves Notre Dame, except it would prove that the product does not match the original declaration made by the customer in the right of return.
Article 15 : Product Warranty
In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the client of the legal guarantee which obliges the seller to guarantee against all consequences of defects of the thing sold . The customer is expressly informed that the company operates the Caves Notre Dame website Midi-Vin is not the producer of the products shown in the website Midi-Vin, as defined in Law No. 98-389 of 19 May 1998 and relating to liability for defective products. Therefore, in case of damage to a person or property by a defect in the product, only the responsibility of the producer thereof could be sought by the client, on the basis of information on the packaging of the product. Under this article the client has six months to report in writing (email or mail) a latent defect in the Midi-Vin website, which will then contact the customer to arrange for repatriation by a carrier of the alleged defective product without expertise cost to the client. At the end of the expertise and if declared by the Vice website Midi-Vin will be offered to the customer to repay in full the amount of revenue that the defect is found.
Article 16 : Right of withdrawal
The customer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the customer's order. If the deadline falls on a Saturday, Sunday or a holiday, it is extended until the next business day. All returns must be reported prior to the Customer Service Wine of the Midi-Vin or Caves Notre Dame company : - Primarily by phone 04 67 54 26 44 Monday to Friday from 9am to 12pm and from 14h to 18h- By logging on to our website in the "follow your order" where, after entering your customer number, you can get your order number.The product must be returned in Colissimo Recommande to the following address :
Caves Notre Dame
1348 Avenue Raymond Dugrand
34000 Montpellier
Only products returned will be whole, in original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.This right of withdrawal is without penalty, except for return shipping costs. Assuming the right of withdrawal, the customer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, the re-shipment will be the customer's expense.In case of exercising the right of withdrawal, the company Caves Notre Dame who operates the website Midi-Vin, will make every effort to refund the customer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit.The customer will then be refunded by a credit to his bank account (secure transaction) if paid by credit card or by check in the other cases.
Article 17 : Force majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by unforeseeable circumstances or force majeure. Will be considered as acts of force majeure any facts or circumstances irresistible, external to the parties, unpredictable, unavoidable, beyond the control of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the contract will continue. If the case of force majeure lasts longer than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of French courts and tribunals: the blockage of means of transportation or supplies, earthquakes, fires, storms, floods, lightning off of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Article 18 : No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
Article 19: No waiver
The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed in the future as a waiver of the requirement at issue.
Article 20 : Title
In case of difficulty in interpretation between any of the titles at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 21 : Applicable law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or claim, the customer should first contact the company Caves Notre Dame operates the website Midi-Vin for an amicable solution. In a second step, and in case of appeal, the client may file a complaint with the Tribunal de Commerce de Montpellier (Hérault - France), the only court that has jurisdiction to resolve the dispute.
Article 22 : Data Protection
The information requested from the customer is required to process the order and will be communicated to partners of the company involved in IT-Easy connection with the execution of this command. The customer can write to the company Caves Notre Dame whose coordinates are within the terms and conditions contained in the website Midi-Vin, to oppose such disclosure, or to exercise their rights of access, correct with respect to information concerning and contained in the files of the company Caves Notre Dame, as provided by the law of January 6, 1978.
